The Company Questions?
About ferry operator  
All Bluewater Express ferries operate by Bistari Gemilang Travel Sdn Bhd (1202002-U), headquartered in Mersing, Johor, Malaysia. With experience for more than 20 years, we're very glad transporting millions of tourist to and from Tioman Island. We listen to our passenger's feedback and took all those inputs very seriously.

Recently we're undergoing a total revamp of our internal ticketing system. A huge budget has been invested to serve our customers better. We keep improvising from ticket purchase, ferry boarding process and many more to bring the best travel experience to you.


Bistari Gemilang Travel Sdn Bhd (1202002-U)
W1 & W2, Mersing Harbour Centre,
Jalan Abu Bakar, 86800 Mersing, Johor,
MALAYSIA

Tanjung Gemok branch:
Bistari Gemilang Shipping Sdn Bhd (795508-W)
Kaunter No. 3, Jeti Tanjung Gemok,
26820 Rompin, Pahang,
MALAYSIA
Tel : +609-413 1362
Fax : +609-413 1363

(Everyday from 8am - 5pm GMT+8)

For general inquiries:
Call : +607-799 4811 / +607-799 5696
(Everyday from 8am - 5pm GMT+8)

For group booking, payment or question related to your current booking:
Email : [email protected]

For feedback or complaint:
Email : [email protected]
(Please explain in details and attach related photo/video)





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