The Company Questions?

About ferry operator  

All Bluewater Express ferries operate by Bistari Gemilang Travel Sdn Bhd (1202002-U), headquartered in Mersing, Johor, Malaysia. With experience for more than 20 years, we're very glad transporting millions of tourist to and from Tioman Island. We listen to our passenger's feedback and took all those inputs very seriously.

Recently we're undergoing a total revamp of our internal ticketing system. A huge budget has been invested to serve our customers better. We keep improvising from ticket purchase, ferry boarding process and many more to bring the best travel experience to you.

Bistari Gemilang Travel Sdn Bhd (1202002-U)
W1 & W2, Mersing Harbour Centre,
Jalan Abu Bakar, 86800 Mersing, Johor,

Teluk Gading (formerly Tanjung Gemok) branch:
Bistari Gemilang Shipping Sdn Bhd (795508-W)
Kaunter No. 3, Terminal Penumpang Teluk Gading,
26820 Rompin, Pahang,
Tel : +609-413 1362
Fax : +609-413 1363

(Everyday from 8am - 5pm GMT+8)

For general inquiries:
Call : +607-799 4811
(Everyday from 8am - 5pm GMT+8)

For group booking, payment or question related to your current booking:
Email : [email protected]

For feedback or complaint:
Email : [email protected]
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